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Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate)

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate) is filed with Sede Electrónica MITES — Inspección de Trabajo (ITSS). With Managora you do it 100% online: you answer a few questions, sign a digital mandato (power of representation) and we draft, sign and file your application for you. Estimated total cost: €19 to €19. Official tasa (government fee): No tasa (official fee).

We draft your complaint to the Inspección de Trabajo for employment-law breaches: unpaid overtime, pay below the collective agreement, failure to register you with the Seguridad Social (Social Security), bogus self-employment, working-time records, health and safety, discrimination, workplace or sexual harassment, unlawful video surveillance, abuse of temporary contracts, equality plans (RD 902/2020) and more. We classify the breach under RDL 5/2000 LISOS, check the limitation period according to its seriousness (1/3/5 years, art. 4 LISOS), request that your identity be kept confidential under art. 9.1.f Ley 23/2015, and coordinate with the Public Prosecutor if a criminal offence is involved and with the AEPD (data protection authority) if personal data are involved.

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Estimated total cost
€19 to €19
Managora's fee
€22.99 (21% VAT incl.)
Tasa (official government fee)
No tasa (official fee). (suplido: paid to the authority on your behalf, no VAT)
Processing time
After filing: the inspectorate decides at its discretion whether to act. Penalty decision: up to 6 months (art. 18 RD 928/1998). Limitation period 1/3/5 years depending on seriousness.
Where it is filed
Sede Electrónica MITES — Inspección de Trabajo (ITSS) ↗
What you receive
Papeleta (official claim form) / written submission

Cost breakdown: Our fee 19 euros, with no tasa (official fee) for filing the complaint with the Inspección de Trabajo..

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate): how is it filed?

  1. 1Answer the questions in the chat (around 7 minutes).
  2. 2We classify the breach under the LISOS and check the limitation period.
  3. 3We check whether coordination with the AEPD or the Public Prosecutor is needed.
  4. 4Payment of 19 € for the advice and drafting.
  5. 5We hand you the complaint ready for the ITSS sede electrónica (online portal).

Which documents do you need?

  • •DNI (Spanish national identity document) or NIE (foreigner identity number).
  • •Details identifying the company.
  • •Payslips, contracts, working-time records.
  • •Communications (emails, messages).
  • •Identity of any witnesses.
  • •Any further documentary evidence.

Legal basis and things to bear in mind

  • Legal framework: Ley 23/2015 plus RD 928/1998 plus RDL 5/2000 LISOS.
  • Limitation period: 1 year (minor) / 3 years (serious) / 5 years (very serious).
  • Confidentiality of your identity under art. 9.1.f Ley 23/2015.
  • LISOS penalties: from 70 € to 983.736 € depending on seriousness.
  • The person filing the complaint is NOT an interested party in the proceedings (art. 20 RD 928/1998).
  • Natural coordination with the AEPD (data) and the Public Prosecutor (criminal offences).
  • Natural companion procedures: papeleta_smac, reclamacion_aepd.

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate): frequently asked questions

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate): how much does it cost?

The estimated total cost (our fee + official tasas and taxes) is €19 to €19: Our fee 19 euros, with no tasa (official fee) for filing the complaint with the Inspección de Trabajo.. Managora's fee is €22.99, 21% VAT included (€19.00 net + €3.99 VAT). The official tasa charged by the authority (a suplido paid on your behalf, no VAT) is: No tasa (official fee)..

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate): how long does it take?

After filing: the inspectorate decides at its discretion whether to act. Penalty decision: up to 6 months (art. 18 RD 928/1998). Limitation period 1/3/5 years depending on seriousness.

Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate): which documents do I need?

You need to have to hand: DNI (Spanish national identity document) or NIE (foreigner identity number)., Details identifying the company., Payslips, contracts, working-time records., Communications (emails, messages)., Identity of any witnesses., Any further documentary evidence.. You do not upload them here: we collect the details through the guided chat.

Who files the procedure?

Managora files it in your name with Sede Electrónica MITES — Inspección de Trabajo (ITSS). You only provide the details through the chat and sign a mandato (power of representation); we prepare, sign and register it.

Can it be done online?

Yes. The whole process is online: you answer a few questions in the guided chat, sign a simple mandato on screen and receive the receipt and the official documents by email, with full legal validity.

Related procedures

Based on the legislation in force and on the official site of the competent authority: Sede Electrónica MITES — Inspección de Trabajo (ITSS) ↗.

Shall we get started with «Complaint to the Inspección de Trabajo y Seguridad Social (ITSS, the labour and social security inspectorate)»?

We file it for you, from start to finish.

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