Procedures

Claims for dismissal, compensation, finiquito (final settlement) and prior conciliation before the SMAC.

Appeals against fines, notification of sale and other procedures with the DGT.

Claims against airlines and AESA for delayed or cancelled flights and for baggage.

Criminal record certificates, Registro Civil (Civil Registry) certificates, divorce by mutual agreement, Spanish nationality and procedures with the Ministerio de Justicia (Ministry of Justice).

Claims before the AEPD for video surveillance, ficheros de morosos (debtor blacklists), the right to be forgotten and other improper uses of your data.

Claims against your provider for billing, permanencia (minimum-term commitment), number porting, a cancellation that was not processed or any other problem with the service.

Claims against Iberdrola, Endesa, Naturgy and other suppliers for billing, permanencia (minimum-term commitment), supply cuts, meter readings and price rises.

Claims against your bank before the Banco de España for unfair terms, fees, mortgage costs, revolving credit cards and fraud.

Claims against your broker, bank or fund manager before the CNMV for risk disclosure, fees, MiFID II, funds and mis-sold complex products.

Claims against your insurer before the DGSFP for unpaid or undervalued claims, unfair terms or premium increases.

Reports and certificates from the Tesorería General de la Seguridad Social, unemployment benefit and employment procedures with the administration.

Registration as a trabajador autónomo (self-employed worker), quarterly returns and recurring procedures with Hacienda (the Spanish tax authority) and the Seguridad Social.

Arraigo (exceptional residence route for settled migrants) applications, residence authorisations, Ley 14/2013 visas, reagrupación familiar (family reunification), TIE (Foreigner Identity Card), NIE (Foreigner Identity Number) and Spanish nationality.