Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data is filed with Sede Electrónica de la Agencia Española de Protección de Datos. With Managora you do it 100% online: you answer a few questions, sign a digital mandato (power of representation) and we draft, sign and file your recurso (appeal) for you. Estimated total cost: €129 to €129.

We file a complaint before the Agencia Española de Protección de Datos (Spanish Data Protection Agency) over illegal video surveillance, credit blacklists, security breaches, the right to be forgotten or any improper processing of your personal data. Where appropriate, we first draft the exercise of your right before the controller as a prior step, at no extra cost.

Estimated total cost
€129 to €129
Managora's fee
€156.09 (21% VAT incl.)
Tasa (official government fee)
No tasa payable
Processing time
The AEPD has a maximum deadline of 12 months to resolve (art. 64 LOPDGDD). In practice, rights-protection procedures are usually resolved in 4-9 months; penalty procedures can take longer.
What you receive
Recurso (administrative appeal)

Cost breakdown: Our fee 129 €. The complaint before the Agencia Española de Protección de Datos (Spanish Data Protection Agency) is free of charge, with no tasa (official fee)..

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data: how is it filed?

  1. 1Answer the chat questions (~4 minutes).
  2. 2We will show you whether your case is directly actionable or whether it is advisable to first exercise the right before the controller.
  3. 3Payment of 129 €. If a prior exercise is required, we include the written document to the controller at no additional cost and, once the legal one-month period has elapsed, we escalate to the AEPD.
  4. 4Sign the mandato (mandate) from your mobile.
  5. 5Complaint submitted at sedeagpd.gob.es by our case handler.
  6. 6You receive the official acknowledgement of receipt from the AEPD, a full copy of the written document, the signed mandato (mandate) and the invoice.

Which documents do you need?

  • Screenshots, emails, photos or any documentary evidence you have. You do not need to upload them here; we will tell you how to send them to us if relevant.
  • If you exercised the right before the controller, a copy of the email or burofax (certified notice) with your acknowledgement of receipt.

Legal basis and things to bear in mind

  • The AEPD is free of charge: you pay no tasa (official fee) to the body. Our 129 € cover the technical drafting and the submission.
  • Deadline to complain: 3 years from becoming aware of the infringement for a penalty procedure (art. 78 LOPDGDD); for rights protection there is no fixed deadline, but it is advisable to act promptly.
  • If the controller responds after the complaint is filed and resolves the matter, the procedure may be closed by withdrawal. We will advise you on the best strategy.

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data: frequently asked questions

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data: how much does it cost?

The estimated total cost (our fee + official tasas and taxes) is €129 to €129: Our fee 129 €. The complaint before the Agencia Española de Protección de Datos (Spanish Data Protection Agency) is free of charge, with no tasa (official fee).. Managora's fee is €156.09, 21% VAT included (€129.00 net + €27.09 VAT). This procedure carries no official tasa.

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data: how long does it take?

The AEPD has a maximum deadline of 12 months to resolve (art. 64 LOPDGDD). In practice, rights-protection procedures are usually resolved in 4-9 months; penalty procedures can take longer.

Complaint to the AEPD (Spanish Data Protection Agency) over misuse of your personal data: which documents do I need?

You need to have to hand: Screenshots, emails, photos or any documentary evidence you have. You do not need to upload them here; we will tell you how to send them to us if relevant., If you exercised the right before the controller, a copy of the email or burofax (certified notice) with your acknowledgement of receipt.. You do not upload them here: we collect the details through the guided chat.

Who files the procedure?

Managora files it in your name with Sede Electrónica de la Agencia Española de Protección de Datos. You only provide the details through the chat and sign a mandato (power of representation); we prepare, sign and register it.

Can it be done online?

Yes. The whole process is online: you answer a few questions in the guided chat, sign a simple mandato on screen and receive the receipt and the official documents by email, with full legal validity.

Related procedures

Based on the legislation in force and on the official site of the competent authority: Sede Electrónica de la Agencia Española de Protección de Datos.

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