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Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985)

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985) is filed with Defensor del Pueblo / Institución análoga autonómica. With Managora you do it 100% online: you answer a few questions, sign a digital mandato (power of representation) and we draft, sign and file your application for you. Estimated total cost: €29 to €29. Official tasa (government fee): No tasa (official fee).

We draft your complaint to the Defensor del Pueblo (the national Ombudsman) or to the equivalent regional institution (Ararteko, Síndic de Greuges, Diputado del Común, Justicia de Aragón, Valedor do Pobo, Defensor Andaluz, Procurador del Común). The deadline is 1 year from the events. No abogado or procurador is involved. Its decisions are not binding, but they are made public and the Ombudsman has standing to take cases to court.

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Estimated total cost
€29 to €29
Managora's fee
€35.09 (21% VAT incl.)
Tasa (official government fee)
No tasa (official fee). (suplido: paid to the authority on your behalf, no VAT)
Processing time
Deadline of 1 year from the events. Processing takes 6-18 months depending on complexity.
Where it is filed
Defensor del Pueblo / Institución análoga autonómica ↗
What you receive
Papeleta (official claim form) / written submission

Cost breakdown: Our fee 29 euros, with no tasa (official fee). No abogado or procurador is involved. The cost is entirely fixed..

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985): how is it filed?

  1. 1Answer the questions (around 6 minutes).
  2. 2Pay 29 €.
  3. 3We hand you the complaint ready for the Defensor del Pueblo or its regional counterpart.

Which documents do you need?

  • •DNI/NIF (Spanish identity or tax number).
  • •Documents evidencing the events.
  • •Any earlier decisions or written documents exchanged with the authorities.

Legal basis and things to bear in mind

  • Legal framework: LO 3/1981 + Ley 36/1985.
  • Its decisions are not binding, but they are made public.
  • The Ombudsman may bring an amparo appeal or a challenge on constitutional grounds.
  • Natural next steps: recurso_alzada_administrativo, denuncia_aepd_brecha_seguridad.

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985): frequently asked questions

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985): how much does it cost?

The estimated total cost (our fee + official tasas and taxes) is €29 to €29: Our fee 29 euros, with no tasa (official fee). No abogado or procurador is involved. The cost is entirely fixed.. Managora's fee is €35.09, 21% VAT included (€29.00 net + €6.09 VAT). The official tasa charged by the authority (a suplido paid on your behalf, no VAT) is: No tasa (official fee)..

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985): how long does it take?

Deadline of 1 year from the events. Processing takes 6-18 months depending on complexity.

Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985): which documents do I need?

You need to have to hand: DNI/NIF (Spanish identity or tax number)., Documents evidencing the events., Any earlier decisions or written documents exchanged with the authorities.. You do not upload them here: we collect the details through the guided chat.

Who files the procedure?

Managora files it in your name with Defensor del Pueblo / Institución análoga autonómica. You only provide the details through the chat and sign a mandato (power of representation); we prepare, sign and register it.

Can it be done online?

Yes. The whole process is online: you answer a few questions in the guided chat, sign a simple mandato on screen and receive the receipt and the official documents by email, with full legal validity.

Related procedures

Based on the legislation in force and on the official site of the competent authority: Defensor del Pueblo / Institución análoga autonómica ↗.

Shall we get started with «Complaint to the Defensor del Pueblo (Spanish Ombudsman) (LO 3/1981 + Ley 36/1985)»?

We file it for you, from start to finish.

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