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Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021)

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021) is filed with Vendedor / OMIC / Junta Arbitral de Consumo. With Managora you do it 100% online: you answer a few questions, sign a digital mandato (power of representation) and we draft, sign and file your application for you. Estimated total cost: €29 to €29.

We draft the claim to the seller for lack of conformity of the product you bought. Guarantee period: 3 YEARS for new goods (1 year for second-hand), with the defect to be reported within 2 months of discovering it. Remedies: repair, replacement, price reduction or termination of the contract. There is a specific regime for digital goods and digital content (TRLGDCU 124-127).

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Estimated total cost
€29 to €29
Managora's fee
€35.09 (21% VAT incl.)
Tasa (official government fee)
No tasa payable
Processing time
The seller must reply within a reasonable time (2-4 weeks); if not, further routes are available.
Where it is filed
Vendedor / OMIC / Junta Arbitral de Consumo ↗
What you receive
Application

Cost breakdown: Our fee 29 €. No tasa (official fee) and no third-party costs: a claim to the seller for lack of conformity..

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021): how is it filed?

  1. 1Answer the questions (~10 minutes).
  2. 2Payment of 29 €.
  3. 3We give you the claim ready to send to the seller.

Which documents do you need?

  • •Invoice or till receipt for the purchase.
  • •Photographs or an expert report on the defect.
  • •Any earlier communications with the seller.

Legal basis and things to bear in mind

  • Legal framework: TRLGDCU 114-127 (RDL 1/2007 + RDL 7/2021).
  • Guarantee of 3 years (1 year for second-hand goods).
  • Report the defect within 2 months.
  • Natural connections: reclamacion_consumo_arbitraje.

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021): frequently asked questions

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021): how much does it cost?

The estimated total cost (our fee + official tasas and taxes) is €29 to €29: Our fee 29 €. No tasa (official fee) and no third-party costs: a claim to the seller for lack of conformity.. Managora's fee is €35.09, 21% VAT included (€29.00 net + €6.09 VAT). This procedure carries no official tasa.

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021): how long does it take?

The seller must reply within a reasonable time (2-4 weeks); if not, further routes are available.

Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021): which documents do I need?

You need to have to hand: Invoice or till receipt for the purchase., Photographs or an expert report on the defect., Any earlier communications with the seller.. You do not upload them here: we collect the details through the guided chat.

Who files the procedure?

Managora files it in your name with Vendedor / OMIC / Junta Arbitral de Consumo. You only provide the details through the chat and sign a mandato (power of representation); we prepare, sign and register it.

Can it be done online?

Yes. The whole process is online: you answer a few questions in the guided chat, sign a simple mandato on screen and receive the receipt and the official documents by email, with full legal validity.

Related procedures

Based on the legislation in force and on the official site of the competent authority: Vendedor / OMIC / Junta Arbitral de Consumo ↗.

Shall we get started with «Consumer guarantee claim (TRLGDCU 114-127 + RDL 7/2021)»?

We file it for you, from start to finish.

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